As you all know, my baby was born during the pandemic. We didn’t have appropriate clothing for him, so my mom stitched his clothes from old t-shirts and other soft materials to tide us over. But there was only so many clothes she could stitch. This is where online shopping came to our rescue.

The way we look at e-commerce now is more from a necessity lens and not just as a platform for shopping.
The pandemic has brought so many changes in our lives. Most importantly it has made us understand the benefits of e-commerce websites when we need to shop. Today, while planning an outing, we need to consider so many factors. But the online world is all around us and everything is available at the click of a button.

Also Read, 10 Women Entrepreneurs of India 2022

With the current situation, online stores are a boon, not just for you and I as consumers but even for small businesses who have found their margins diminishing.

Let us dive into the benefits of online store delivery facilities:

  1. Convenient – What I love about online shopping is how it has become a one-stop destination. I can buy my groceries, order my baby’s diapers and some fun activities for my daughter, all from one platform. Customers and potential buyers can be provided with a lot of information that make their shopping experience quicker and easier. The improved customer service means I know any grievances I may have will be quickly resolved.
  2. Saves times – As a mother of two children and running my own business as a content creator, I don’t always have the time or energy to go out for shopping. Thanks to e-commerce platforms, all I need are 15 minutes, the app and my card. I don’t even have to worry about carrying the bags home, or waiting in payment queues with two cranky children. I make my purchases and they are delivered to me within a week, sometimes the same day!
  3. Cost efficient – I didn’t think I would say this but sale time on e-commerce platforms is my favourite. I wouldn’t go to a store during sale time, not even before the pandemic hit and now, I only have to wait for the notification to pop up for deals, discounts or festival sales like Big Billion Days on Flipkart to buy all that my home needs. Most of my equipment that I need for creating content has been bought during one or the other sale!
  4. Information is private – The information shared during the purchase is private and never shared with a third party. Facility of cashless and contactless delivery is an added boon. One can make online payment through credit/debit cards or other online modes. Secure payment processing facilitates the transfer of online payments, client data, and other sensitive information and protects against fraud.
  5. Wide array of options – In a physical store there is often limited stock but in online stores the options are many. Thus, for online clothes shopping for instance, you have the possibility of getting the design, colour, or fabric that you need. Not just that you also get to choose from smaller designers who create unique and sustainable fashion.
  6. Anytime and anywhere – With e-commerce sites you can shop anywhere at any point of time. The physical stores close down but the website is operational 24 hours for 7 days a week. There is 24*7 customer support available regarding any queries which is amazing!
  7. Supporting MSMEs – Small businesses or the MSMEs are promoted on the online forum in many ways. It is through e-commerce sites like Flipkart that I came across quite a few budding businesses I could buy from. These businesses cannot invest on models or stores in prime locations to attract the customers. Here e-commerce platforms are a blessing for MSMEs.

    With the way e-commerce sites like Flipkart are providing a platform and customers for new businesses, it won’t be long before MSMEs can rise to fame in the country. Personally, I was amazed looking at all the success stories on Flipkart and how several entrepreneurs have found their dreams coming true.

    E-commerce platforms are rightly synonymous with economic stability, growth and security. They can be a channel that showcases MSMEs and brings brand new employment opportunities especially in volatile times. It plays a key role in improving efficiencies and raising revenue, not to mention giving us online shoppers a variety of options to pick from.

Snehalata Jain, Mother, Lifestyle blogger, Traveler, Foodie and has a knack of parental advice. She loves to travel with her family and especially her daughter angel so that she can teach her kid the real life experience. A Micro Biologist and lecturer by profession, a full time mother and blogger by choice. She is a social media pro since 2012 handling over 100 profiles till now. Stepping to blog was her decision when she realized that whatever you do or experience, documentation makes it authentic. She loves photography and traveling and creating unique recipes which are healthy and tasty. She writes what she experience during her trips. About Blogsikka : It was just a quick decision to make my lifestyle blog , while searching for blog name. I wanted a name which is not related to specific things as my life is so dynamic that I can’t stick to one thing. I love travelling and eat delicacies from around the world. My love doesn’t stop here , infact I love to cook delicious thing which I see during my trips and replicate at home. Blogsikka is all about my own experiences of life and i write whatever i experience. And my backbone support is my husband DILKHUSH SHAH who is chartered accountant by profession and a hard core traveler by passion. He is the reason behind my all trips. DO FOLLOW MY BLOG : and my all social media tabs


  1. E commerce platforms surely a boon for consumers, entrepreneurs, new businesses and also a means to expand business.

  2. Thank you for sharing this post. Online shopping is very convenient and easy. It takes less time and we can easily search for various items on the online store

  3. Second that . Online shopping has made the entire experience very easy going. Especially with young kids, now we don’t have to rethink about stepping out for shopping. Everything is available at our door steps.

  4. Second that . Online shopping has made the entire experience very easy going. Especially with young kids, now we don’t have to rethink about stepping out for shopping. Everything is available at our door steps.

    • I agree with you and this era is of e-commerce now. Me and my hubby always shop from online. It is easy, convient and any where anytime shopping.

  5. Second that . Online shopping has made the entire experience very easy going. Especially with young kids, now we don’t have to rethink about stepping out for shopping. Everything is available at our door steps.

  6. Yes agree e commerce shopping experience offer lots of great feature. it is convenient and save time. specially with covid condition, it is best way to enjoy shopping from comfort of our home.

  7. Couldn’t agree more. Online extremely convenient and economical. Love the way you have listed it’s benefits and details

  8. Truly, well explained and a well written article on E commerce platforms. Not only being boon for consumers but even businesses and new entrepreneurs.

  9. Surely today e-commerce is the way to go. The shopping experience is so damn convenient plus it is cost effective, However, the best part of online shopping is the wide variety of the product one wishes to buy. In offline shopping, so much variety is not available.

  10. Well said. Online stores did make life easy for us. It saves time, we can compare multiple options and it is delivered home with no worry about carrying huge bags.

  11. Anytime and anywhere is so true. I sometimes make purchases when I’m in the restroom so I can think, have some peace and order without interruptions. Hahaha

  12. jhilmil bhansali Reply

    The digital world is exciting especially the shopping part of it. Now with the emergence of 10 min delivery, customers are surely getting the habit of pampering like a true king.

  13. Kavita Singh Reply

    I couldn’t agree more that E-commerce is indeed a need of the hour and helps in boosting the economy too.

  14. The e-commerce websites have made my life so easy and I am sure it’s with everyone who has tried shopping online. And, now that they are providing a platform to many small businesses it is proving a boon for us customers. So true it has become a necessity now.

  15. Ecommerce has surely taken a 360 degree shift in the pandemic and now people have realised all the benefits of it are going to stay longer. And supporting MSME has been key feature in all this.

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